USa Orders
Free Shipping
Receive free standard ground shipping on orders over $350 to the continental U.S. Usually ships within 3-5 business days. We are not responsible for your product once it has been shipped. A tracking number will be provided with each order. Customers will be responsible to pay any duties and taxes owed. We ship to USA & Canada.
Returns
Product can be returned to RockPot headquarters within 30 days of purchase. You must have an original receipt to complete your return. Items must be unused and unopened. Please contact us to make a return.
1) Package up your item.
2) Provide your Order Number for faster credit, as well as name and email address. You can also include a print out of your order confirmation email.
3) Ship your items. You are responsible for return freight, any insurance and scheduling the pickup of your package.
Please contact us before making a return.